Welcome to Hello Bhopal Home & Cleaning Service. Your privacy is important to us, and this Privacy Policy explains how we collect, use, protect, and manage your information when you interact with our services or website.
1. Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Phone number
- Email address
- Service address
- Booking details
We only collect information necessary to provide and improve our services.
2. How We Use Your Information
Your information is used to:
- Confirm and manage service bookings
- Communicate service updates and support
- Improve customer experience
- Maintain internal records
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Information Sharing
We may share limited information with trusted staff or service partners strictly for operational purposes. All parties are expected to maintain confidentiality and protect your data.
We may disclose information if required by law or to protect our rights and safety.
4. Data Protection
We implement reasonable administrative and technical safeguards to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to protect your data, no system is completely secure.
5. Cookies & Website Usage
If you visit our website, basic usage information may be collected to improve performance and user experience. This data does not personally identify you.
6. Data Retention
We retain personal information only as long as necessary for service delivery, record keeping, or legal compliance.
7. Your Rights
You may request to review, update, or delete your personal information, subject to operational or legal requirements.
8. Third-Party Links
Our website or communications may include links to third-party platforms. We are not responsible for their privacy practices.
9. Policy Updates
This Privacy Policy may be updated periodically. Continued use of our services indicates acceptance of the revised policy.
10. Contact Us
For privacy-related questions or requests, please contact our support team using the details provided during booking or on our website.